Role: Software Sales Agent (Onboarding + Sales Support)
Type: Full-Time (Salaried)
Location: Remote (Preferred: Europe / Turkey / Eastern Europe / Asia time zones)
Start: ASAP
About Vidrush
Vidrush is a creator-focused software company building tools that help users produce and edit video content faster with AI.
We’re growing quickly and need a strong, customer-facing person who can help users succeed from day one — by answering questions, running onboarding calls, and converting interested users into paying customers through helpful demos.
The Role
We’re hiring a Software Sales Agent (Salaried) who will be the first human touchpoint for many of our customers.
Your job is to:
- run onboarding / walkthrough calls
- explain the product clearly to new users
- help users choose the right plan
- answer sales questions (features, use cases, pricing, workflows)
- be available for on-demand scheduled calls when users request help
This is a role for someone who is naturally helpful, clear, and organized — someone who can sell through education.
What You’ll Do
- Run onboarding calls for new customers and help them get set up quickly
- Host product demos and answer pre-sales questions
- Help users understand how to get the best results with the tool
- Handle inbound leads who request a call (scheduled on demand)
- Guide users to the right plan based on their goals and usage
- Follow up with users who are stuck or haven’t activated successfully
- Document common issues/questions and share them with the team to improve onboarding and product
- Track call outcomes and feedback so we continuously improve conversion and retention
What We’re Looking For
Most Important
- Strong spoken English and excellent communication skills
- Confident running calls with customers (friendly, structured, calm)
- Ability to explain software clearly to non-technical users
- Comfortable answering sales questions without being pushy
- High responsiveness: you reply quickly and follow through
- Organized: you keep notes, manage scheduling, and stay on top of follow-ups
- Ownership mindset: you solve problems instead of passing them around
Great fit if you’ve been:
- a SaaS onboarding specialist / customer success rep
- a sales development rep who prefers demos over cold outreach
- a support person who’s naturally good at closing through education
- a customer-facing operator in a startup environment
Nice to Have
- Experience in SaaS sales, onboarding, customer success, or technical support
- Experience with CRM tools (HubSpot, Salesforce, etc.)
- Familiarity with creator tools / YouTube workflows
- Comfortable recording short Loom-style walkthrough videos
- Experience handling pricing, billing, or plan upgrade questions
Tools You’ll Use
- Scheduling system (Calendly or similar)
- CRM (or lightweight tracking)
- Slack / Discord
- Email + chat support systems
How We Work
- Small team, fast feedback loops
- You’ll work closely with founders and the product team
- Your insights from calls will directly shape the product and onboarding
Compensation
Salaried + performance bonus available (based on retention and conversion outcomes).
How to Apply
Send:
- a short intro
- your relevant experience (sales/onboarding/support)
- your timezone + weekly availability
- (optional) a short Loom/video introducing yourself and explaining a product you’ve sold before